Every Associate in Excel Hotel Group is a leader and is empowered to make the right decision that will positively affect our business. To guide us through each individual decision we compare that decision to our own core values when making the right choice for the success of the business.
To become the premier owner and operator of hotels and be recognized by our Associates, guests and investors as a leader in the hospitality industry.
Our mission is to provide, within a positive working environment, superior hotel management services for economically viable properties. It is our goal to exceed the defined expectations of our Associates, our guests, and our ownership.
To this end, each of us is responsible for providing maximum customer satisfaction by delivering exceptional services and quality products.
By meeting and continually striving to exceed our customers’ expectations, we will produce the results needed to satisfy our investors and continue our individual and corporate growth.