Every associate in Excel Hotel Group is a leader and is empowered to make the right decision that will positively affect our business. To guide us through each individual decision we compare that decision to our own core values when making the right choice for the success of the business.

What makes us go above and beyond REACH YOUR POTENTIAL These core values are as follows:

  • Enthusiasm- We bring passion to every aspect of what we do.
  • Respect- We treat all people with courtesy, respect, dignity and foster a supportive environment.
  • Encourage Creativity- We apply our imagination to innovate and improve guest experiences.
  • Service Excellence- We exceed expectations and provide guest service in a friendly, courteous and helpful manner.
  • Diversity- We believe that a talented and diverse workforce is a key competitive advantage.
  • Honesty- We act with integrity and are truthful in all our interactions.
  • Sincerity- We are genuine in expressing our professional opinions.
  • Accountability- We take responsibility for the results of our actions.
  • Team Work- We recognize achievements and enjoy celebrating the success of our associates and managers.